Having Tough Conversations

https://www.youtube.com/watch?v=TQ48GVMfvMg https://www.youtube.com/watch?v=TQ48GVMfvMg What makes a conversation difficult? A difficult conversation is any situation where the needs/wants, opinions or perceptions of the involved parties are diverse, with their feelings and emotions running strong. Usually the reason behind such strong feelings and emotions is that they have a lot at stake and they dread the consequences such as a …